Frequently Asked Questions
Everything you need to know about your mfpen order.
Where does mfpen ship to?
We offer worldwide shipping. Delivery times vary by region, typically ranging from 2-5 business days for domestic orders and 5-10 business days for international destinations.
What is your return policy?
You can return your items within 14 days of receiving your order. Items must be in original condition with all tags attached. Please note that return shipping costs are the responsibility of the customer.
How do I find the right size?
Our garments often feature a relaxed or oversized fit. We provide detailed measurements for each product on the 'Size Guide' found on every product page to help you choose the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your materials sustainably sourced?
Yes, we focus on utilizing deadstock fabrics from Italian mills and recycled textiles to minimize environmental impact while maintaining high-quality standards.
Can I modify or cancel my order?
Once an order is placed, it is processed quickly. Please contact our support team immediately; however, we cannot guarantee changes once the order has been dispatched.